01
You tell us first
Send the short request form with what is bothering you and the days that suit. We reply with a time and roughly how long to set aside, so nothing is a guess on the morning.
A small practice, two chairs
Unhurried dentistry, explained before it happens
Every appointment is booked long enough to talk first. You will know what we found, what it costs and what happens if you wait — before anything is picked up.
Mon–Thu 8–6 Late Wednesday Saturday hygiene Two pain slots held daily
How a first visit runs
Three steps, no surprises
Most people put off a dental appointment because they do not know what will happen in the chair. Here is the whole sequence.
02
We look, then we stop
A full check of teeth, gums, bite and soft tissue, with small X-rays only where they change the answer. Nothing is treated in that appointment unless you are in pain and ask us to.
03
A written, staged plan
You leave with the findings in plain language, what needs doing now, what can wait and what it would cost in stages. Take it away and decide later if you would rather.
Treatments, time and recall
How long each visit actually takes
Appointment lengths are the real ones we book, not the shortest possible. Recall intervals are a starting point and change with how your gums behave.
Examination & small X-rays
Teeth, gums, bite, jaw joint and a soft-tissue check. Two to four small images where a surface cannot be seen directly.
Hygiene & gum care
Scaling above and below the gum line, then the two or three cleaning habits that would make the biggest difference for your mouth specifically.
Tooth-coloured fillings
Composite placed in layers and shaped to your bite. Numbing is offered as standard; you can also have the tooth isolated so nothing reaches the back of your throat.
Crowns, onlays & repairs
For a tooth that is cracked or heavily filled. We scan rather than take a putty impression, and a temporary cover is fitted the same day.
Root canal treatment
Usually completed in a single longer appointment. Breaks are built in, and we agree a hand signal before we start so you can pause at any point.
Clear aligners
An honest assessment first, including whether your case is better handled by a specialist. Scans, a simulation and the limits of what aligners can move.
Take-home whitening
Custom trays and a measured gel strength. Done after hygiene, never before, so the shade settles evenly and sensitivity stays manageable.
Night guards for grinding
If you wake with a tight jaw or your front teeth are flattening, a thin guard protects the surfaces you still have. Fitted and adjusted at the second visit.
If a treatment is not right for you, we will say so and tell you who we would send a family member to instead.
Nervous patients
The chair is yours to stop
Dental anxiety is ordinary and we plan around it rather than talking you out of it. Tell us on the form and the first appointment is booked as a conversation only.
Nobody has to be brave here. You can sit up, you can ask what that noise was, and you can leave with nothing done.
- A signal we agree firstRaise your left hand and everything stops — suction, drill, the lot. We practise it before we begin.
- Numbing done slowlyA gel on the gum first, then the anaesthetic delivered slowly, which is what removes most of the sting people remember.
- Talk-through or silenceSome people want every step narrated. Others want headphones and no commentary. Say which at the start.
- Longer, quieter slotsFirst and last appointments of the day are the calmest, with no waiting room traffic. Ask for one.
- Sedation, if it is neededWe do not sedate in-house. Where it is genuinely the right route we refer you on and keep looking after the rest of your care.
Opening rhythm
When we are in the building
Wednesday runs late for people who cannot take time out of the working day. Saturday mornings are hygiene appointments only.
- Monday
- 8:00 – 18:00
- Tuesday
- 8:00 – 18:00
- Wednesday
- 9:00 – 19:30 · late list
- Thursday
- 8:00 – 18:00
- Friday
- 8:00 – 14:00
- Saturday
- 9:00 – 13:00 · hygiene only
- Sunday
- Closed
Before you ask us
Questions we hear every week
The honest answers, including the ones that are not especially flattering to dentists.
It has been years since I went. Will I get a lecture?
No. A long gap is the single most common reason people get in touch, and telling you off would only make the next gap longer. We look, we tell you what we found, and we put it in an order that is possible to actually get through.
I am in pain today. What do I do?
Send the form and mark it urgent in the first line. Two slots are held each weekday morning for pain. If they are gone, we will tell you the soonest real time rather than booking you in and keeping you waiting.
Do you see children?
Yes, from the first tooth onwards. An early visit is deliberately uneventful: a count, a look, a ride in the chair and nothing else. Children are booked alongside a parent's appointment where that makes the morning easier.
Can I move my records and X-rays over?
Yes, and it saves you repeat imaging. Name your previous practice on the form and we will request the file. Bring anything you already have, including a photo of an old treatment plan.
How does cost work if I need a lot done?
You get a written plan split into stages, each priced, with the clinically urgent items first. Nothing is added mid-appointment without asking you. If a cheaper option is reasonable, it is listed next to the one we would recommend.
Will whitening work on my teeth?
Sometimes, and sometimes not. Natural enamel responds well; crowns, veneers and white fillings do not change colour at all, which can leave a mismatch. We will show you what to expect before you buy trays, not after.
Do I need X-rays at every visit?
No. We take them when the answer would change what we do — a surface we cannot see, a suspected crack, or a tooth being assessed for root canal treatment. Otherwise we skip them.
Can I just have a clean and nothing else?
Yes. Hygiene can be booked on its own, including Saturday mornings. We will mention anything we notice so you are not in the dark, but you are not obliged to book a single thing.
Lead with what hurts
Request a visit
One short form. We read them ourselves and reply with a time, a length and what to expect in that appointment.
- Urgent pain is read first and answered the same working day.
- Tell us if you are anxious and the first appointment becomes a talk, not treatment.
- No deposit, and no card details are ever requested by email.